30 day refund policy
30-Day Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may request a refund within 30 days of the purchase date.
Eligibility for Refunds
- Items must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase (receipt or order confirmation) is required.
- Certain items, such as perishable goods, personalized products, or digital downloads, are non-refundable.
How to Request a Refund
- Contact our customer support team at sales@topbatterysolutions.com within 30 days of purchase.
- Provide your order number and reason for the return.
- Once approved, ship the item back to us at the provided return address.
Refund Process
- Refunds will be issued to your original payment method within 5–10 business days after we receive and inspect the returned item.
- Shipping costs are non-refundable unless the return is due to our error or a defective product.
Exceptions
We reserve the right to refuse refunds for items that do not meet the above conditions.
